Globelines Down

Yesterday, when I got home, I wasn't able to connect to the internet. When I checked my modem (PROLINK Hurricane 9300G) the internet light was not on. So I did the routing on-off cycle to no avail. Then I decided to call Globelines. The guy told me that the modem is syncing with their servers, and that the problem is on my end, meaning the modem. He said he will send someone to look at the problem today. While awake I desperately tried to do the cycle but that LED internet light did not light up. So I accepted the fact that they might replace the modem.

This morning, it's more of a withdrawal symptom than anything else, I turned on the modem hoping the internet LED would light up, lo and behold, it did!

I'm wondering, perhaps the problem was not on my side, but there really was a problem with the Globelines network and the guy that I talked to did know it yet. Perhaps I'm one of the lucky ones that get good service from the company, although I think there are more dissatisfied customers with PLDT.

Nonetheless, I did not report that my internet is ok now, it's better for their people to check on the devices.